Water Orton

Address

Water Orton station
Marsh Lane
Water Orton
B46 1NE

General information

Station Operator:
WM
Station Code:
WTO
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Public service bus stops on Birmingham Road

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Pick-up possible in car park.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Note:

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 7:23:46 PM