Whitton (London)

Address

Whitton station
High Street
Whitton
TW2 7LG

Ticket office

Monday to Friday: 6:00 AM to 7:45 PM
Saturday: 6:40 AM to 8:00 PM
Sunday: 9:00 AM to 4:00 PM

General information

Station Operator:
SW
Station Code:
WTN
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 5
Oyster Comments:
<p>Only Oyster pay as you go top-ups are available from self-service ticket machine(s)</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Main Concourse

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
No
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Only accessible toilets are available. The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. The toilets are only available when the ticket office is open.

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
32
Type:
Stands
Location:

Booking hall entrance

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Towards Hounslow / Feltham: High Street (B361) Bus stop 'A'

Towards Twickenham: High Street (B361) Bus Stop 'B'

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/26/2024 5:38:12 AM