Witham station
Albert Road

Ticket office

Monday to Friday: 6:00 AM to 10:00 PM
Saturday: 6:15 AM to 9:00 PM
Sunday: 6:45 AM to 9:00 PM

Station details


As of May 2022, the secure cycle storage facility at Witham has been temporarily suspended while redevelopment works are undertaken at this station.

General information

Station Operator: LE
Station Code: WTM
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Located in the ticket hall, and by the car park lift.

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee shop, Cold drinks vending machine, Food vending machine

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

Male and female toilets are located on platform 1/2. The accessible (radar key) toilets are located on platform 3/4. Toilets are only available when the station is staffed.

Waiting Room: No
Waiting Room Note:

Waiting rooms are available on platforms 1/2 and 3/4, and both are heated and fully accessible.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 406
Annual Charge: £1400.00
Daily Charge: £8.80
Monthly Charge: £140.00
Off Peak Charge: £7.00
Three Monthly Charge: £400.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 80
Type: Stands
Location: In the car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop at the bus stop at station entrance

Taxi Rank: No
Bus Service: No


Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station is step free to all platforms via Lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on relevant platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

2 Accessible Ticket Machines

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 4:45 AM to 2:00 AM
Saturday 4:45 AM to 2:00 AM
Sunday 6:00 AM to 2:00 AM
Staff Help Available Note:

Assistance is provided by station staff for all advertised train services. Booking is recommended but not required. Assistance is available throughout the station including boarding and alighting, ramps, sight guidance, pushing a wheelchair, luggage assistance, and ticket purchase.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 26/06/2022 05:27:24