Whitehaven

Address

Whitehaven station
Station Approach, off Bransty Row
Whitehaven
CA28 6AX

Ticket office

Monday to Friday: 6:15 AM to 6:30 PM
Saturday: 6:15 AM to 5:00 PM
Sunday: Unavailable

General information

Station Operator:
NT
Station Code:
WTH
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Toilet is available when the booking hall is open using a RADAR Key

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern Rail
Spaces:
30
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£365.00
Daily Charge:
£3.00
Monthly Charge:
£45.00
Weekly Charge:
£14.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

Ticket Machine Available

or

RingGo Code 5715 

Register www.MyRingGo.com or call 01138090070

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
6
Type:
Stands
Location:

Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus stops on Bransty Row, near the Wetherspoons pub.

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station
  • Scooter Friendly Station
  • This station only has tactile paving on platform 2
  • This station only has tactile paving on platform 3

- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 5:45 PM
Saturday 5:45 AM to 6:45 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/10/2024 10:03:20 PM