Whitby

Address

Whitby station
Station Square
Whitby
YO21 1YN

Ticket office

Monday: 8:30 AM to 12:30 PM
Tuesday: 8:30 AM to 12:30 PM
Wednesday: 8:30 AM to 12:30 PM
Thursday: 8:30 AM to 12:30 PM
Friday: 8:30 AM to 12:30 PM
Saturday: 8:30 AM to 12:30 PM
Sunday: Unavailable

General information

Station Operator:
NT
Station Code:
WTB
Staffing Level:
partTime
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets.

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
Yes
Customer Help Points Note:

Platform 1

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park - Charges apply between 00.00 - 23.59 every day

Spaces:
48
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Daily Charge:
£10.00
Per Hour Charge:
£2.50
Car Parking Contact Available:
No
Website:
Go to website
Note:

Car Park Charges1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00RingGo: 5710

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
12
Type:
Stands
Location:

Next to bus depot office

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Pick Up/Drop Off on Langbourne Road running adjacent to station.

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

staff will come out of the office to assist

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station

Both platforms are step free.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/27/2024 12:30:18 AM