Address
Wrexham General station
Station Approach
Regent Street
LL11 1EL
Station Approach
Regent Street
LL11 1EL
Ticket office
Monday to Friday:
6:15 AM to 7:15 PM
Saturday:
6:45 AM to 7:45 PM
Sunday:
9:30 AM to 5:00 PM
General information
Station Operator:
AW
Station Code:
WRX
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Ticket Office Note:
Outside the station entrance
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
No
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room:
No
Waiting Room Note:
Situated on platform 2.
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
68
Daily Charge:
£4.50
Weekly Charge:
£18.00
Car Parking Contact Available:
No
Phone number:
08450 507 080
Website:
Go to website
Note:
Visit www.ncp.co.uk for parking prices.
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
20
Type:
Stands
Location:
at the station front
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Wait at bus stop in station car park
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
03333 211202
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:
No platform staff available at the station however assistance is provided by the Conductor on the train.
The information in this document was generated 21/09/2021 20:51:07