Address
Station Approach
Wrexham
LL11 2AA
Ticket office
General information
Ticket buying & collection
Outside the station entrance
Passenger services
Contact our Customer Relations team directly via the Transport for Wales Website.
Station facilities
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Situated on platform 2/3
Car parking
Station Car Park
Cycling
Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
Other transport
The rail replacement stop is in the station car park.
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessibility
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Ticket machines have touchscreen controls.
03333 211202
Tuesday 5:30 AM to 10:45 PM
Wednesday 5:30 AM to 10:45 PM
Thursday 5:30 AM to 10:45 PM
Friday 5:30 AM to 10:45 PM
Saturday 5:30 AM to 10:45 PM
Sunday 7:30 AM to 11:00 PM
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
The information in this document was generated 7/12/2025 7:59:00 AM