Address
The Parade
Walton-on-the-Naze
CO14 8DH
Station details
Alerts
All toilets are out of order at Walton-On-The-Naze station.
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Platform 1 (for trains towards Thorpe-Le-Soken and Colchester) - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen
Station facilities
Car parking
Council Managed Car Park
Cycling
There is one sheltered cycle parking area providing 10 spaces adjacent to Platform 1 (for trains towards Thorpe-Le-Soken and Colchester), located between the station building and the Station Yard car park.
Other transport
Rail replacement bus services pick up and drop off at the service bus stops at the front of the station.
Accessibility
This station has step free access to the single platform for trains towards Thorpe-Le-Soken and Colchester.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
0800 028 28 78
08:00 - 20:00
Station is staffed part-time with a Welcome Host. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/28/2024 8:21:24 PM