Worcester Foregate Street

A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window.

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Worcester Foregate Street Station is accredited by the Secure Station Scheme**

The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .

Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station

Information to plan your onward journey is available in a printable format here

1 to 1 contact with ticket office staff

Public telephones are not accessible

The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible taxis are not available

A Ticket Vending Machine is available by the Ticket Office.

0800 0248998

24 hours, 7 days a week (except Christmas Day and Boxing Day)

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.