Address
Windsor & Eton Riverside station
Datchet Road
Windsor
SL4 1QG
Ticket office
Monday to Friday:
6:40 AM to 8:20 PM
Saturday:
6:40 AM to 8:20 PM
Sunday:
8:50 AM to 6:20 PM
Station details
Alerts
All toilets are out of order at Windsor & Eton Riverside station.
General information
Station Operator:
SW
Station Code:
WNR
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
On the station concourse
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
Yes
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Help points are available on all platforms
Station facilities
ATM Machine:
Yes
Baby Change:
No
Seated Area:
No
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on the Main Concourse Area. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room:
No
Car parking
Non Rail User
Three Monthly Charge:
£420.00
Car Parking Contact Available:
No
Note:
Available from the Ticket Office ONLY
Queens 22 spaces / Gravel carpark 14 spaces (Adjacent to station)
Spaces:
36
Annual Charge:
£1279.00
Daily Charge:
£9.30
Monthly Charge:
£136.90
Off Peak Charge:
£5.00
Three Monthly Charge:
£410.70
Weekly Charge:
£45.90
Car Parking Contact Available:
No
Note:
Datchet Road side car park; Season ticket holders only before 1600 Monday to Friday, no restriction to other car park.
Overnight parking for non-season ticket holders Friday and Saturday only
Weekend tickets available after 1000 Friday £10.20
Off Peak from 1000 Monday to Friday
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
88
Type:
Wheel Racks
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Datchet Road (B470) by station.
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step-free category B Station - Short ramps at up to 1:9 gradient from car parks and main entrance to concourse - then level access to both platforms.
Please be aware that this station has no tactile paving on the platform edge.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 5282100
Helpline Contact Note:
24 hours a day, except Christmas Day and Boxing Day
Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 11:00 PM
Saturday 6:15 AM to 11:00 PM
Sunday 8:00 AM to 8:00 PM
Assisted Travel:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 14/08/2022 22:12:59