Widney Manor

Address

Widney Manor station
Widney Manor Road
Solihull
B91 3JW

Ticket office

Monday to Friday: 6:00 AM to 12:00 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: 10:20 AM to 1:00 PM

General information

Station Operator:
WM
Station Code:
WMR
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

 There is also a card only Ticket Machine and a Permit to travel machine located near the ticket office on the Birmingham bound platform.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Widney Manor Station is accredited by the Secure Station Scheme**

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1; the key is available from station staff upon request. The toilet facilities are not available when the Ticket Office is closed. The toilet facilities are available: Monday to Friday 06:00-12:30, Saturday 07:30-15:00 and Sunday 09:15-16:45.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
Transport for West Midlands
Spaces:
277
Accessible Spaces:
11
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
28
Type:
Stands,Lockers
Location:

on Platform 1 and 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Public service bus stop in layby on approach to station

Taxi Rank:
Yes
Taxi Rank Note:

Knowle 01564 730037 Bus stops outside station approach. Service operates to Solihull.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Pick-up in car parks.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 12:00 PM
Saturday 8:00 AM to 3:00 PM
Sunday 10:20 AM to 1:00 PM
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 5:08:48 AM