Wilmslow

Address

Wilmslow station
Station Road
Wilmslow
SK9 1BU

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: Unavailable

General information

Station Operator:
NT
Station Code:
WML
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket Machines are located in the Booking Office

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

 small coffee shop located adjacent to station entrance.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

These toilets are available 0530-0000 (note - push button access)

Waiting Room:
No
Waiting Room Note:

Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
120
Accessible Spaces:
4
Accessible Car Park Equipment:
Yes
Daily Charge:
£7.00
Per Hour Charge:
£2.00
Weekly Charge:
£35.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
30
Type:
Stands
Location:

Opposite station building

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Pick up & set down in the Short Stay Car Park

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station
  • Scooter Friendly Station

This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/16/2024 2:35:18 PM