Wymondham

Address

Wymondham station
Station Approach
Wymondham
NR18 0JZ

General information

Station Operator: LE
Station Code: WMD
Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points available on each platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Operator: Local Authority
Spaces: 90
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 28
Type: Stands
Location: station entrance
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Replacement transport stops at the front of the station

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local bus services

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has step free access to the Norwich bound platform only. Platform to Ely is only accessible via a stepped footbridge over the railway.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 03/12/2021 10:35:57