Wokingham Details

Address

Wokingham station
Station Approach
Wokingham
RG40 2AP

Ticket office

Monday to Friday: 5:45 AM to 8:35 PM

Saturday: 6:10 AM to 8:25 PM

Sunday: 8:00 AM to 6:30 PM

General information

Station Operator:

Station Code:

WKM

Staffing Level:

partTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

At the entrance to platform 2 and in the booking hall

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:

Yes

Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:

Baby Change:

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Station Buffet:

Yes

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:

Waiting Room Note:

Heated area within the booking hall. Seating is compliant with code of practice.

Car parking

Car parking:

Yes

Wokingham Car Park

Spaces:

531

Accessible Spaces:

Accessible Spaces Note:

Accessible Car Park Equipment:

Annual Charge:

£1,075.00

Daily Charge:

£8.80

Monthly Charge:

£107.50

Off Peak Charge:

£4.40

Per Hour Charge:

£1.40

Three Monthly Charge:

£322.50

Weekly Charge:

£35.50

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

118

Type:

Compounds,Stands,Racks

Location:

Car park

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Station Forecourt

Taxi Rank:

Yes

Taxi Rank Note:

Taxi rank outside of station entrance.

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Induction Loop:

Yes

Wheelchairs Available:

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Set down and pick up point outside station entrance.

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:

Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:00 AM to 11:30 PM
Saturday 6:00 AM to 11:30 PM
Sunday 8:00 AM to 8:00 PM

Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 5/5/2024 3:17:49 AM