Wigan Wallgate

Address

Wigan Wallgate station
Wallgate
Wigan
WN1 1BB

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 8:00 AM to 8:00 PM

General information

Station Operator:
NT
Station Code:
WGW
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets are available using a RADAR key when the ticket office is open

Waiting Room:
No
Waiting Room Note:

yes and canopy/bkg hall

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
24
Type:
Lockers,Stands
Location:

Next to platform waiting room

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick up/Drop off from Service bus stop on Wallgate

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Adjacent to Wigan North Western rail station for buses to St Helen?s, Southport, Ormskirk and Warrington. Maximum distance 200 yards/183m. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station
  • Scooter Friendly Station
  • Please note there are no tactile pavings at this station

Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/5/2024 7:03:07 AM