Wigan North Western

Address

Wigan North Western station
Wallgate
Wigan
WN1 1BJ

Ticket office

Monday to Friday: 5:45 AM to 6:45 PM
Saturday: 5:15 AM to 6:45 PM
Sunday: 8:40 AM to 6:45 PM

General information

Station Operator:
VT
Station Code:
WGN
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The National key toilet is located in the subway; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Avanti West Coast
Spaces:
442
Accessible Spaces:
15
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£166.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
60
Type:
Compounds,Stands,Racks
Location:

Behind the ticket office to the rear of the drop off area and Taxi rank

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The Rail replacement bus pick up point can be found on the station car park.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:15 AM
Saturday 5:30 AM to 12:15 AM
Sunday 7:45 AM to 12:00 AM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 10:41:05 PM