Watford Junction

Address

Watford Junction station
Station Road
Watford
WD17 1EU

Ticket office

Monday to Friday: 5:30 AM to 11:00 PM
Saturday: 5:30 AM to 11:00 PM
Sunday: 6:30 AM to 10:30 PM

General information

Station Operator: LN
Station Code: WFJ
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Oyster Comments: <p style="margin: 0cm 0cm 0pt 36pt;"><span>To obtain an Oyster card you need to go to the corner shop on Woodford Road by the station entrance, or Watford High Street LOROL station.</span></p>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Ticket Vending Machines are located in the Booking Hall, also one on platform 9.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Watford Junction Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 6. The toilet facilities
are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Indigo
Spaces: 750
Annual Charge: £1218.00
Daily Charge: £8.50
Monthly Charge: £135.00
Off Peak Charge: £6.00
Three Monthly Charge: £334.00
Weekly Charge: £33.60
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 354
Type: Stands
Location: Station forecourt
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from bay 1 of the bus station at the side of the railway station.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are accessible on platform 6 

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Level access from main entrance to subway. Lifts to platforms 1 to 4 and 6 to 10, also 24 steps up to platforms.

Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop.

 

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Ticket Vending Machines are located in the Booking Hall.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

2 x 20 minute accessible bays at front of station

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248 997
Helpline Contact Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Staff Help Available Note:

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 15/06/2021 22:22:37