Weeley

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Help points can be found at the following location(s):

• Platform 1 (for trains towards Colchester) - At the bottom of the footbridge steps that lead to/from this platform, fixed to the black post beneath the customer information screen
• Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) - At the entrance on to this platform, fixed to the brick wall of the former station building

There are five cycle stands on Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze), located next to the former station building and underneath the footbridge steps.

Rail replacement bus services stop at the service bus stop on Clacton Road, at the junction of Gutteridge Hall Lane.

Local Bus Services to Colchester and Clacton on Sea

This station has step free access to Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) only. Platform 1 (for trains arriving from Clacton-on-Sea or Walton-on-the-Naze, or towards Colchester) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Details of nearest taxis are shown on station information poster

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

0800 028 28 78

08:00 - 20:00

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using one of the two Help Points at this station

Assistance meeting point is on the platform.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.