Address
West Drayton station
Station Approach
West Drayton
UB7 9DY
Station Approach
West Drayton
UB7 9DY
Ticket office
Monday to Friday:
6:30 AM to 7:40 PM
Saturday:
6:30 AM to 7:40 PM
Sunday:
8:10 AM to 3:30 PM
Station details
Alerts
The lifts between concourse and footbridge are out of order at West Drayton Station.
General information
Station Operator:
XR
Station Code:
WDT
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 6
Oyster Comments:
<ul>
<li>Nearby shop sells Oyster cards.</li>
<li>Oyster cards can be purchased from the Ticket Vending Machine.</li>
</ul>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note:
Station Entrance
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Yes
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
- Temporary toilet facilities are based at the Warwick Road entrance to the station.
- These toilets are open from 05:00-21:00 Monday to Sunday
Waiting Room:
Yes
Waiting Room Note:
An accessible, heated waiting room is located on Platform 3.
Car parking
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Bus stop E outside station entrance (both directions)
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Accessibility Category B.
- This station has step free access to platforms 2,3,4 and 5.
- There is no step free access to platform 1.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Accessible ticket machines are located in the ticket hall on Station Approach.
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Yes
Staff Help Available Note:
Staff are available to assist from the first to last train.
Assisted Travel:
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 24/09/2021 18:39:56