Worcester Park

Address

Worcester Park station
Malden Road
Worcester Park
KT4 7NB

Ticket office

Monday to Friday: 6:50 AM to 6:50 PM
Saturday: 6:50 AM to 6:50 PM
Sunday: 8:00 AM to 3:00 PM

General information

Station Operator: SW
Station Code: WCP
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Near the station entrances and in the booking hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located in the Waiting Room on Platform 1.
Waiting Room: No
Waiting Room Note:

Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice.

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 90
Annual Charge: £1059.00
Daily Charge: £6.90
Monthly Charge: £109.90
Off Peak Charge: £3.50
Three Monthly Charge: £329.70
Weekly Charge: £34.50
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1200 Friday £7.90

Off peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 76
Type: Compound
Location:

Platform 1 and car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Wimbledon and Terminating Journeys: Station Forecourt Bus Stop A

To Epsom: Malden Road (A2043) Bus Stop B
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at gradient of approx 1:14 to main entrance and Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Epsom). The alternative step-free route is an additional approx. 150m walk. Lifts are open at all times trains are running. Also stepped entrances to both side from main road
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 5282100
Helpline Contact Note: 24 hours a day, except Christmas Day and Boxing Day
Helpline Opening Hours: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 26/06/2022 04:45:30