Upminster Details

Address

Upminster station
Station Road
Upminster
RM14 2TD

Ticket office

Monday to Friday: 5:15 AM to 10:00 PM

Saturday: 6:15 AM to 10:00 PM

Sunday: 6:45 AM to 10:00 PM

General information

Station Operator:

Station Code:

UPM

Staffing Level:

partTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Yes

Oyster Validator:

Yes

Smartcard Issued:

Smartcard Validaton:

Yes

Travelcard:

Zone 6

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:

Phone number:

03457 44 44 22

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points:

Yes

Station facilities

ATM Machine:

Yes

ATM Machine Note:

Outside the main booking hall, adjacent to WH Smith

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

Doddle and WH Smith

Station Buffet:

Yes

Station Buffet Note:

Refreshment Kiosk on Platform 1

Telephones (Cards & Coins):

Toilets:

Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room:

Waiting Room Note:

Platform 1

Car parking

Car parking:

Yes

Station Car Park

Operator:

National Car Parks Ltd

Spaces:

498

Accessible Spaces:

Accessible Car Park Equipment:

Annual Charge:

£1,588.00

Daily Charge:

£10.30

Monthly Charge:

£164.00

Per Hour Charge:

£1.00

Three Monthly Charge:

£476.00

Weekly Charge:

£43.00

Car Parking Contact Available:

Phone number:

0845 050 70 80

Website:

Go to website

Note:

Premier Reserved Parking (Annual): £2,087.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Compounds,Racks

Location:

Entrance to station car park

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Bus stop E on the Station Approach adjacent to platform 1

Taxi Rank:

Yes

Taxi Rank Note:

Located outside main entrance on Station Road

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

Platform 1. This can be accessed using a radar key.

Induction Loop:

Yes

Wheelchairs Available:

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Lifts are available from street level to platforms 1, 2/3 & 4/5

Step free access is not available to/from platform 6 (trains towards Romford).

Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.

Accessible Taxis:

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Outside main entrance on Station Road

Helpline Contact:

Yes

Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:

Monday to Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:00 AM to 9:00 PM

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/16/2024 11:29:07 PM