Twyford

Address

Twyford station
Station Road
Twyford
RG10 9NA

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 6:45 AM to 3:30 PM
Sunday: 8:15 AM to 3:00 PM

General information

Station Operator:
GW
Station Code:
TWY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Outside station entrance in car park

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Coffee shops plus Vending machines available on Platform 4

Station Buffet:
Yes
Station Buffet Note:

Coffee shops plus Vending machines available on Platform 4

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets are on platform 4.

Waiting Room:
No
Waiting Room Note:

Ticket office and platform 3

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
352
Accessible Spaces:
3
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,300.00
Daily Charge:
£7.60
Monthly Charge:
£130.00
Off Peak Charge:
£5.30
Three Monthly Charge:
£383.00
Weekly Charge:
£38.00
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
109
Type:
Racks,Stands
Location:

Platforms 4 and 5 and entrance to platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station forecourt

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank is available at the station entrance.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

No

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Category A Station - This station has step free access to all platforms via a liftbridge

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance and by platform 1

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:00 PM
Saturday 8:00 AM to 3:30 PM
Sunday 8:00 AM to 3:30 PM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 8:31:13 AM