Address
Thornton Heath station
Brigstock Road
Thornton Heath
CR7 8RX
Brigstock Road
Thornton Heath
CR7 8RX
Ticket office
Monday:
6:15 AM to 8:00 PM
Tuesday:
6:15 AM to 8:00 PM
Wednesday:
6:15 AM to 8:00 PM
Thursday:
6:15 AM to 8:00 PM
Friday:
6:15 AM to 8:00 PM
Saturday:
6:40 AM to 8:00 PM
Sunday:
8:15 AM to 5:45 PM
General information
Station Operator:
SN
Station Code:
TTH
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Located outside main entrance
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee Unit on Platform 2
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:
There are heated waiting areas available on platform 2
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Type:
NO
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
NO
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category A station: This station has step-free level access to all platforms.
Assistance Meeting Point is in the Booking Hall near the cash machine.
Assistance Meeting Point is in the Booking Hall near the cash machine.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Located at the front of the station
Helpline Contact:
Yes
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:25 AM to 1:10 AM
Saturday 5:25 AM to 1:10 AM
Sunday 5:30 AM to 1:10 AM
Saturday 5:25 AM to 1:10 AM
Sunday 5:30 AM to 1:10 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
The information in this document was generated 19/01/2022 14:40:25