Torquay

Address

Torquay station
Rathmore Road
Torquay
TQ2 6NU

Ticket office

Monday to Friday: 7:10 AM to 5:00 PM
Saturday: 7:00 AM to 5:00 PM
Sunday: 9:40 AM to 5:10 PM

General information

Station Operator:
GW
Station Code:
TQY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

At foot of stairs on platform 2

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Coffee shop

Station Buffet:
Yes
Station Buffet Note:

Coffee shop

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Platform 1

Waiting Room:
No
Waiting Room Note:

Platform 1 ticket hall

Car parking

Car parking:
Yes

Summer Prices

Spaces:
66
Accessible Spaces:
6
Accessible Car Park Equipment:
No
Annual Charge:
£560.00
Daily Charge:
£7.60
Monthly Charge:
£71.00
Three Monthly Charge:
£206.00
Weekly Charge:
£31.50
Car Parking Contact Available:
No
Website:
Go to website

Winter prices

Operator:
APCOA Parking (UK) Limited
Spaces:
65
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Annual Charge:
£560.00
Daily Charge:
£3.50
Monthly Charge:
£71.00
Three Monthly Charge:
£206.00
Weekly Charge:
£17.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Stands
Location:

Platform 1

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Bus stops on sea front (Torbay Road)

Taxi Rank:
Yes
Taxi Rank Note:

Yes

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street. 

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrances to both platforms

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:10 AM to 5:00 PM
Saturday 7:00 AM to 5:00 PM
Sunday 9:40 AM to 5:10 PM
Staff Help Available Note:

Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/30/2025 10:08:22 PM