Templecombe

Address

Templecombe station
Station Road
Templecombe
BA8 0JR

Ticket office

Monday to Friday: 6:00 AM to 11:00 AM
Saturday: 9:00 AM to 12:00 PM
Sunday: Unavailable

General information

Station Operator:
SW
Station Code:
TMC
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On the platform in waiting shelter

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:
No

Car parking

Car parking:
Yes

Templecombe Car Park

Spaces:
61
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Annual Charge:
£539.00
Daily Charge:
£3.80
Monthly Charge:
£53.90
Off Peak Charge:
£1.90
Per Hour Charge:
£1.00
Three Monthly Charge:
£161.70
Weekly Charge:
£15.10

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Racks
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Through Journeys: Station Car Park Entrance off Station Road

Terminating Journeys: Station Car Park off Station Road

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:
Yes
Accessible Taxis Note:

Must be pre-booked

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 11:00 AM
Saturday 9:00 AM to 12:00 PM
Sunday Unavailable
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/26/2024 5:35:24 AM