Thorpe-le-Soken

Address

Thorpe-le-Soken station
Station Road
Thorpe-le-Soken
CO16 0HQ

Station details

Alerts

Thorpe-le-Soken is a non-accessible station. Passengers arriving at the station entrance wishing to travel on Greater Anglia services are required to cross to the platforms via a footbridge. Mobility impaired passengers or those with heavy luggage are advised to travel from Clacton-on-Sea or Kirby Cross stations.

General information

Station Operator: LE
Station Code: TLS
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Located on platform 1.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note:

Entrance at the bottom of the footbridge, on the island platform.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 65
Annual Charge: £1000.00
Daily Charge: £5.50
Monthly Charge: £100.00
Off Peak Charge: £4.50
Three Monthly Charge: £286.00
Weekly Charge: £22.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 40
Type: Stands
Location: Car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus stop, at the station entrance. The new proposed pick up points are the Bus Stops on Main Road for Colchester bound passengers and just past the bridge for Clacton-on-Sea bound passengers. Please check before travel.

Taxi Rank: Yes
Taxi Rank Note:

A local taxi company, Weeley Taxis, can be contacted on 01255-830144.

Bus Service: Yes
Bus Service Note:

Local irregular bus services

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.

This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: No
Accessible Ticket Machines Note:

The ticket machine is located at the bottom of the footbridge on the island platform. Note - no step free access to the platforms at Thorpe-le-Soken.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 13/05/2021 12:31:08