Address
Tilbury Town station
St Andrews Road
Tilbury
RM18 7BJ
Ticket office
Monday to Friday:
5:10 AM to 7:15 PM
Saturday:
6:15 AM to 7:30 PM
Sunday:
8:10 AM to 4:15 PM
Station details
Alerts
The lifts are out of order on platform 1 at Tilbury Town station.
Tilbury Town - Tilbury Riverside (For Gravesend Ferry)
Ensign Bus 99 runs from Tilbury Town (Platform 1 side) to connect with the Gravesend Ferry.
Tilbury - Gravesend Ferry Tickets
Tickets marked "TILBRY & GRAVESND" are valid for the bus between Tilbury Town and Tilbury Riverside and on connecting rail services at Gravesend, but are not valid for the Ferry itself.
Separate ferry fares must be paid on board the ferry. More details can be found on the Thurrock Council website.
General information
Station Operator:
CC
Station Code:
TIL
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Ticket Gate:
Yes
Customer Services:
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays 09:00 - 16:00.
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
The Accessible toilets are located on Platform 1.
The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.
Waiting Room:
No
Car parking
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
8
Type:
Stands
Location:
Outside station entrance to platforms 1 & 2
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement buses in both directions depart from bus stops outside entrance to platform 2
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Access from the front of station. This can be accessed using a radar key.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Lifts are available from street level to both platforms
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Outside station entrance to platforms 1 & 2
Helpline Contact:
Yes
Helpline Contact (Phone number):
03457 44 44 22
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 8:30 PM
Saturday 6:15 AM to 8:30 PM
Sunday 7:15 AM to 4:30 PM
The information in this document was generated 24/01/2022 11:00:37