Tilbury Town

Address

Tilbury Town station
St Andrews Road
Tilbury
RM18 7BJ

Ticket office

Monday to Friday: 5:10 AM to 7:15 PM
Saturday: 6:15 AM to 7:30 PM
Sunday: 8:10 AM to 4:15 PM

General information

Station Operator:
CC
Station Code:
TIL
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The Accessible toilets are located on Platform 1.

The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Stands
Location:

Outside station entrance to platforms 1 & 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

c2c Rail Replacement outside the front of the Platform 2 Entrance on Dock Road

  • Buses to Grays/London at Bus Stop B, across the road (W3W ///bride.noble.brings)
  • Buses to Pitsea/Southend at Bus Stop A, in front of the Station Entrance (W3W ///toast.groom.caring)

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Access from the front of station. This can be accessed using a radar key.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Lifts are available from street level to both platforms

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance to platforms 1 & 2

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 8:30 PM
Saturday 6:15 AM to 8:30 PM
Sunday 7:15 AM to 4:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/15/2025 7:49:55 PM