Address
Thatto Heath station
Thatto Heath Road
St Helens
WA9 5PE
Thatto Heath Road
St Helens
WA9 5PE
Ticket office
Monday:
5:50 AM to 11:35 PM
Tuesday:
5:50 AM to 11:35 PM
Wednesday:
5:50 AM to 11:35 PM
Thursday:
5:50 AM to 11:35 PM
Friday:
5:50 AM to 11:35 PM
Saturday:
5:50 AM to 11:35 PM
Sunday:
8:10 AM to 11:30 PM
General information
Station Operator:
NT
Station Code:
THH
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern
Passenger services
Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:
08002006060
Customer Help Points:
Yes
Customer Help Points Note:
Platforms 1&2
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:
no shelters only
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
Northern
Spaces:
10
Car Parking Contact Available:
No
Website:
Go to website
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
Taxi Rank:
Yes
Taxi Rank Note:
www.traintaxi..co.uk
Bus Service:
Yes
Bus Service Note:
Bus stops 100m from station. Busline 0871 200 2233
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Accessible Public Telephones:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B station, This station only has tactile paving on platform 1 - Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:
No designated area is provided. Street set down only available.
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Assisted Travel:
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
The information in this document was generated 28/11/2021 05:01:43