Theale

Address

Theale station
Station Road
Theale
RG7 4AA

Ticket office

Monday to Friday: 6:30 AM to 1:00 PM
Saturday: 7:00 AM to 1:30 PM
Sunday: Unavailable

General information

Station Operator:
GW
Station Code:
THE
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Outside station entrance in car park

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
189
Accessible Spaces:
11
Accessible Car Park Equipment:
Yes
Annual Charge:
£980.00
Daily Charge:
£5.70
Monthly Charge:
£100.00
Off Peak Charge:
£4.00
Three Monthly Charge:
£295.00
Weekly Charge:
£28.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
5
Type:
Stands,Lockers
Location:

Adjacent ticket counter

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station car park.

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Ticket office

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

Step-free category A station – This station has step-free access to all platforms.

This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 1:00 PM
Saturday 6:45 AM to 11:30 AM
Sunday Unavailable
Staff Help Available Note:

Meeting point: Ticket office.

This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/8/2025 8:46:39 AM