Monday to Friday:
5:45 AM to 7:45 PM
5:45 AM to 7:45 PM
9:15 AM to 5:15 PM
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern, TransPennine Express
Lost Property Contact Available:
0345 600 1672
Customer Help Points:
Customer Help Points Note:
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
A unisex toilet is available in the station building during booking office
opening hours only. (Includes disabled and baby changing facilities).
Waiting Room Note:
Within the main station building when open. Shelters are also available on both platforms.
Station Car Park
APCOA on behalf of TransPennine Express
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
On the approach road opposite the ticket office
Cycle Storage CCTV:
Location for rail replacement services:
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in.
Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
Taxi Rank Note:
The nearest taxi rank is at the station entrance.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is provided from the station entrance to the platform.
This station is partially staffed. The station staffing hours are:
Monday to Saturday: 05:45 - 19:45
Sunday: 08:45 - 17:30
This station is Category A.
Station staff can provide assistance throughout the station, and with boarding and alighting the train.
Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train.
Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 107 2149
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 7:45 PM
Saturday 5:45 AM to 7:45 PM
Sunday 9:15 AM to 5:15 PM
Please call 0800 107 2149 to book assistance at this station.
The information in this document was generated 03/08/2021 10:12:12