Taunton

Address

Taunton station
Station Approach
Taunton
TA1 1QP

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 8:00 AM to 8:00 PM

General information

Station Operator: GW
Station Code: TAU
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Station entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Station Buffet: Yes
Station Buffet Note: Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No
Waiting Room Note: Situated on the platforms.

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking (UK) Limited
Spaces: 406
Annual Charge: £775.00
Daily Charge: £6.30
Monthly Charge: £110.00
Three Monthly Charge: £250.00
Weekly Charge: £31.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 82
Type: Stands
Location:

Platforms 1 and 5

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Adjacent to the taxi rank by the archway exit from Platform 2
Taxi Rank: Yes
Taxi Rank Note: Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Please request staff assistance. No public phones are accessible.
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
Helpline Contact: Yes
Helpline Contact (Phone number): 08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 5:30 AM to 11:30 PM
Sunday 8:00 AM to 1:30 AM
Monday to Sunday 24 hours
Staff Help Available Note: Meeting point: Gateline.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 09:36:28