Address
Rassbottom Street
Stalybridge
SK15 1RF
Ticket office
Station details
Alerts
The lifts are out of order between platform 3 and the main concourse at Stalybridge station.
General information
Ticket buying & collection
The ticket office is on the left as you enter the station.
Passenger services
To speak to a member of our team, please call: 0345 600 1671.
Help Points are available on platforms 1, 3 and 4 and also within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Station facilities
Refreshments are available from the bar on platform 4.
The toilets are located on Platform 4.
Heated waiting rooms are located on Platforms 1, 3 and 4.
Car parking
Station Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Cycling
Outside the front entrance to the station.
Other transport
Pick up from Bus stop E, under the railway bridge, station side on Market Street.
The nearest taxi rank is on Rassbottom Street.
Information to plan your onward journey is available in a printable formatĀ here
Accessibility
The accessible toilets are located on Platform 4, these toilets are operated by a radar key.
This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
0800 107 2149
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
Saturday 5:50 AM to 11:35 PM
Sunday 6:50 AM to 11:20 PM
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office (when open) or the Customer Assistance Office on Platform 4 no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
The information in this document was generated 4/24/2024 10:59:55 PM