Swindon (Wilts)

Address

Swindon station
Station Road
Swindon
SN1 1DQ

Ticket office

Monday to Friday: 6:30 AM to 8:30 PM
Saturday: 6:30 AM to 7:30 PM
Sunday: 8:00 AM to 8:00 PM

General information

Station Operator:
GW
Station Code:
SWI
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Inside main station entrance

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located by the ticket office

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

WHSmith, Coffee shops

Station Buffet:
Yes
Station Buffet Note:

Coffee shops

Telephones (Cards & Coins):
Yes
Toilets:
No
Toilets Note:

Accessible toilets are located on Platform 1 and 4

Waiting Room:
No
Waiting Room Note:

Platforms 1 and 4

Seating available on all platforms

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
591
Accessible Spaces:
8
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,140.00
Daily Charge:
£8.40
Monthly Charge:
£157.00
Three Monthly Charge:
£390.00
Weekly Charge:
£42.00
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
197
Type:
Racks,Stands
Location:

Front of station, short stay car park and platforms 1 and 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)

Taxi Rank:
Yes
Taxi Rank Note:

Taxi Rank: Taxi rank is available at the station entrance

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located at the station entrance by the ticket office.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:15 AM to 12:00 AM
Saturday 5:15 AM to 12:00 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 3:09:10 PM