Address
Stevenage station
Lytton Way
Stevenage
SG1 1XT
Lytton Way
Stevenage
SG1 1XT
Ticket office
Monday to Friday:
6:15 AM to 8:30 PM
Saturday:
6:45 AM to 9:30 PM
Sunday:
8:00 AM to 8:15 PM
General information
Station Operator:
GN
Station Code:
SVG
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Northern
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
No
Customer Help Points Note:
No
Station facilities
ATM Machine:
Yes
ATM Machine Note:
ATM located in station entrance
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
WC available on station concourse
Waiting Room:
No
Waiting Room Note:
Platforms 1, 2, 3, 4 and 5
Car parking
Car parking:
Yes
Name:
Railway North Car Park
Operator:
Stevenage Borough Council
Spaces:
0
Car Parking Contact Available:
No
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Spaces:
266
Type:
YES
Location:
Long and short term car park areas
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
YES
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
Helpline Contact:
Yes
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
The information in this document was generated 20/04/2021 13:07:10