Saltash

Address

Saltash station
Albert Road
Saltash
PL12 4EB

Station details

Alerts

Due to the steep gradient, ramped access on or off trains at this station is not currently available. Customers requiring ramped access to travel to or from this station should contact GWRs passenger assist travel team on 0800 197 1329

General information

Station Operator:
GW
Station Code:
STS
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
8
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Bus stops on Fore Street, near the Co-op store.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

Step free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via a long ramp only and via local steep roads from platform 2. There is also a large step from the train to the platform and therefore ramps can not be used at this station. If you are not able to manage the step onto the train, please call GWR Passenger Assist team on 0800 197 1329.

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

Meeting point: Ticket Office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/9/2025 7:38:20 AM