Stranraer

Address

Stranraer Harbour station
off Port Rodie
Stranraer
DG9 8EJ

Ticket office

Monday: 10:00 AM to 11:30 AM
Tuesday: 10:00 AM to 11:30 AM
Wednesday: 10:00 AM to 11:30 AM
Thursday: 10:00 AM to 11:30 AM
Friday: 10:00 AM to 3:00 PM
Saturday: 10:00 AM to 11:45 AM
Sunday: 9:30 AM to 11:15 AM

General information

Station Operator:
SR
Station Code:
STR
Staffing Level:
partTime
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building on Platform 1.

  • Platform 1

By the outside of the station waiting room, at the seating & next to the heritage sign.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Waiting Room:
No
Waiting Room Note:

Part of ticket office / station building

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off from the station entrance

Please click on the below link for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 9:30 AM to 7:30 PM
Tuesday 9:30 AM to 7:30 PM
Wednesday 9:30 AM to 7:30 PM
Thursday 9:30 AM to 7:30 PM
Friday 9:30 AM to 7:30 PM
Saturday 9:30 AM to 7:30 PM
Sunday 9:30 AM to 7:00 PM
Staff Help Available Note:

During opening hours.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/3/2025 2:53:15 AM