Stroud (Gloucs)

Address

Stroud station
Station Road
Stroud
GL5 3AP

Ticket office

Monday to Friday: 6:30 AM to 6:00 PM
Saturday: 7:15 AM to 2:30 PM
Sunday: 9:45 AM to 5:00 PM

Station details

Alerts

Stroud reduced facilities availability

The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:

Friday 19th April 0630 to 1340

Saturday 20th April 0715 to 1415

Sunday 21st April Closed

Monday 22nd April 0630 to 1330

Tuesday 23rd April 0630 to 1340

Wednesday 24th April 0715 to 1340

Thursday 25th April 0630 to 1340

Friday 26th April 0630 to 1330

Saturday 27th April 0715-1415

Tickets can be bought from the ticket machine or digitally

General information

Station Operator:
GW
Station Code:
STD
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On Swindon bound platform between footbridge & Ticket Office

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
No
Waiting Room Note:

In ticket hall

Car parking

Car parking:
Yes

Station Car Park

Spaces:
150
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£670.00
Daily Charge:
£3.00
Monthly Charge:
£63.00
Three Monthly Charge:
£185.00
Weekly Charge:
£15.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
20
Type:
Stands
Location:

under footbridge

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Car park on Platform 2 side for both directions

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.

Safety warning - Please be aware that this station is going through installation of tactile paving on the platform edge. Therefore, there may only be partial tactile paving during this time. Please take extra care when using this station.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 6:00 PM
Saturday 7:15 AM to 2:30 PM
Sunday 10:30 AM to 5:20 PM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/20/2024 2:33:11 PM