Stafford

Address

Stafford station
Station Road
Stafford
ST16 2AA

Ticket office

Monday: 6:00 AM to 8:00 PM
Tuesday: 6:00 AM to 8:00 PM
Wednesday: 6:00 AM to 8:00 PM
Thursday: 6:00 AM to 8:00 PM
Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 8:30 AM to 8:00 PM

General information

Station Operator:
VT
Station Code:
STA
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket machines can be found in the Booking hall.

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Railway Street (Car Park 1)

Operator:
Avanti West Coast
Spaces:
75
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. 

Different rates apply to non rail users, please speak to a member of staff.

Stafford Multi Story (Car Park 2)

Operator:
Avanti West Coast
Spaces:
467
Accessible Spaces:
14
Accessible Spaces Note:

4 Electric Vehicle charging points available

Accessible Car Park Equipment:
No
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
126
Type:
Stands,Racks
Location:

84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found at the front of the station on the left hand side.

Taxi Rank:
Yes
Taxi Rank Note:

The Taxi rank is immediately outside the station

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

The Travel Centre adjacent the Ticket Office has low counters.

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 7:30 AM to 12:00 AM
Staff Help Available Note:

Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/9/2025 8:03:58 AM