Address
Under the Airport Terminal
Bassingbourn Road
CM24 1QW
Ticket office
Station details
Alerts
The escalators are out of order between platforms 1 and 3 at Stansted Airport station.
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Station facilities
Located on concourse
Newsagent/Sweets Passport Photo Booth
Coffee shop Vending machines
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
The waiting room is on platform 1. There are also seats throughout the station.
Car parking
Cycling
No cycle parking
Other transport
Rail Replacement services operate from the main coach station as directed by Station Staff.
Local buses and National Coach routes stop in bus station located at airport
Accessibility
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Customer Information point.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/23/2024 3:08:08 PM