Address
Stratford station
Station Street
Stratford
E15 1AZ
Ticket office
Monday to Friday:
6:15 AM to 9:30 PM
Saturday:
6:15 AM to 9:30 PM
Sunday:
6:40 AM to 9:30 PM
General information
Station Operator:
XR
Station Code:
SRA
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 2/3
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Greater Anglia, London Overground, London Underground, Elizabeth Line
Ticket Office Note:
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
Yes
Customer Services:
0343 222 1234
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Baby Change:
Yes
Seated Area:
Yes
Shops:
Yes
Shops Note:
Newsagent
Station Buffet:
Yes
Station Buffet Note:
Coffee shops
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Accessible toilets are available.
Waiting Room:
No
Car parking
Car parking:
Yes
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Type:
Stands
Location:
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi Rank:
Yes
Taxi Rank Note:
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
Bus Service:
Yes
Bus Service Note:
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Accessibility Category A. This station has step-free access to all platforms
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Yes
Staff Help Available Note:
Staff are available to assist from the first to last train.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 28/06/2022 04:06:32