Address
Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
W12 8LB
Ticket office
Monday to Friday:
7:30 AM to 10:00 AM
Saturday:
9:15 AM to 2:45 PM
Sunday:
10:15 AM to 11:15 AM
Station details
Alerts
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
Station Operator:
LO
Station Code:
SPB
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 2
Oyster Comments:
<p>New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: London Overground, Southern
Ticket Office Note:
Main entrance
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
Yes
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Ticket hall
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
Yes
Shops Note:
Coffee kiosk and photo booth located in the ticket hall.
Local shops and the Westfield shopping centre are located opposite the station
Station Buffet:
Yes
Station Buffet Note:
Coffee kiosk
Food outlet (Seating unavailable)
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Use Bus stop D in Ariel Way for westbound services to Clapham Junction
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 11:45 PM
Tuesday 6:00 AM to 11:45 PM
Wednesday 6:00 AM to 11:45 PM
Thursday 6:00 AM to 11:45 PM
Friday 6:00 AM to 11:45 PM
Saturday 6:00 AM to 11:45 PM
Sunday 7:30 AM to 12:02 AM
The information in this document was generated 24/09/2021 19:13:27