Address
Victoria Avenue
Southend-on-Sea
SS2 6AZ
Ticket office
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points available on platforms 1 and 2
Station facilities
Located on concourse
- Mini supermarket
- Passport Photo Booth
- Coffee shop
- Cold drinks vending machine
- Food vending machine
The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1
Car parking
Station Car Park
Cycling
Beside station building in secure compound
Other transport
Replacement transport stop on station forecourt
'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.
Accessibility
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Taxi rank at front of station
0800 028 28 78
08:00 - 20:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/24/2024 5:47:23 PM