Southampton Central

In main entrance and both booking halls

Please contact our Customer Service Centre on 0345 6000 650

Help points are available on all platforms

The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

All platforms. Waiting rooms are heated and seating complies with Code of Practice.

Platform 1 - 200 spaces

Platform 4 - 44 spaces

Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)

Yes outside Platform 1 exit

Information to plan your onward journey is available in a printable format here

Step-free category A Station - This station has step-free access to all platforms.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

0800 5282100

24 hours a day, except Christmas Day and Boxing Day

The station is staffed 24 hours a day.

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.