Address
Station Road
Stoke-on-Trent
ST4 2AA
Ticket office
Station details
Alerts
Please be aware scaffolding is being installed in different parts of the station to enable Network Rail to carry out work to repair the station’s roof and stonework. We’re sorry for the disruption during this time. If you need any extra assistance navigating the station, please speak to a member of the Avanti West Coast team.
General information
Ticket buying & collection
Ticket machines can be found in the booking hall.
Passenger services
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Station facilities
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
Platforms 1 & 2
Car parking
Stoke on Trent Car Park 1 (South End of Platform 1)
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Stoke on Trent Car Park 2 (North End of Platform 1)
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Stoke on Trent Car Park 3 (Adjacent to Platform 2/3)
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Cycling
all platforms
Other transport
Rail replacement coach services can be found at the front of the station.
Information to plan your onward journey is available in a printable format here
Accessibility
This station has step-free access to all platforms / the platform
By the North end of platform 1
08000 158 123 (08000 158 124 Textphone)
Saturday 5:30 AM to 11:30 PM
Sunday 7:30 AM to 12:00 AM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/20/2024 8:56:43 AM