Address
Canal Road
Strood
ME2 4DR
Ticket office
General information
Ticket buying & collection
On way in to access trains
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7022
On platform
Station facilities
To the right of the main entrance to the station in the wall.
newspapers
Coffee shops
Platform 1- Available during staffing hours
Heated waiting room on Platform 1 and 2/3 Only available when staff present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
front of station
Other transport
Station forecourt
station forecourt
Information to plan your onward journey is available in a printable format here
Accessibility
There are standing height and wheelchair height ticket counters available.
Public telephones are not wheelchair accessible
Platform 1- Available during staffing hours
Category A. This station has step free access to all platforms - Step free access direct to platform 1 from the side entrance for services away from London towards Rochester, Chatham, Gillingham and Rainham. Step free access via lift to platforms 2 and 3 for services to London and also onto the Medway Valley line stations. Stepped access to platforms 2 and 3 via the station subway. Step free interchange between platforms via the lift.
Accessible taxis are available to book
station forecourt
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 6:00 AM to 2:00 AM
Sunday 6:00 AM to 2:00 AM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 4/26/2024 3:43:43 AM