Southend Central

Address

Southend Central station
Clifftown Road
Southend-on-Sea
SS1 1AB

Ticket office

Monday to Friday: 5:45 AM to 6:45 PM
Saturday: 6:30 AM to 9:00 PM
Sunday: 7:30 AM to 7:00 PM

Station details

Alerts

No assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator:
CC
Station Code:
SOC
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Christmas Day & Boxing Day: Closed

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on the Platforms 3 & 4 Concourse.

The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.

Waiting Room:
No
Waiting Room Note:

Platforms 3/4 concourse

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
138
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Annual Charge:
£1,191.00
Daily Charge:
£7.60
Monthly Charge:
£113.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Website:
Go to website
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
17
Type:
Stands
Location:

Outside platforms 1/2 & on platform 3/4 concourse

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus stops on Clifftown Road near The Last Public House

Taxi Rank:
Yes
Taxi Rank Note:

No - but taxis are available in the town centre

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Platforms 3/4 concourse. This can be accessed using a radar key.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance on Clifftown Road

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:00 AM to 9:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 10:53:37 AM