Southminster

Address

Southminster station
Station Approach
Southminster
CM0 7EN

General information

Station Operator:
LE
Station Code:
SMN
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help point available on platform 1.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
57
Accessible Spaces:
1
Accessible Car Park Equipment:
Yes
Annual Charge:
£565.00
Daily Charge:
£4.70
Monthly Charge:
£57.00
Off Peak Charge:
£4.70
Three Monthly Charge:
£160.00
Weekly Charge:
£19.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
20
Type:
Stands
Location:

Car park

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Replacement transport stopat station entrance

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Local bus services to Bradwell on Sea and Burnham on Crouch

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Single platform station. This station has step free access to the platform.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Please wait next to the boarding ramp on the platform if you need assistance to board the train.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Note: ticket machine is card only (not cash)

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:

Some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the helppoint in the instance of turn up and go).

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/16/2024 11:48:58 PM