Slough

Address

Slough station
Brunel Way
Slough
SL1 1XW

Ticket office

Monday to Friday: 6:00 AM to 9:30 PM
Saturday: 6:30 AM to 9:30 PM
Sunday: 7:00 AM to 9:30 PM

General information

Station Operator:
GW
Station Code:
SLO
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In ticket hall to platform 2

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Adjacent station entrance

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Coffee shop

Station Buffet:
Yes
Station Buffet Note:

Coffee shop

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
Yes
Waiting Room Note:

Platforms 3/4 and 5

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
564
Accessible Spaces:
5
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,440.00
Daily Charge:
£9.00
Monthly Charge:
£150.00
Off Peak Charge:
£6.30
Three Monthly Charge:
£425.00
Weekly Charge:
£45.00
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
120
Type:
Racks,Stands
Location:

Platform 5 and front of station

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

From station front on Platform 2 side

Taxi Rank:
Yes
Taxi Rank Note:

Range of taxi operators operate in main station forecourt area

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Phones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A station - This station has step-free access to all platforms

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Helpline Opening Hours:
Monday to Sunday 6:00 AM to 11:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:

Meeting point: Platform 5 customer assistance office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 5:22:46 AM