Address
St. Michaels Road
Sittingbourne
ME10 3ED
Ticket office
General information
Ticket buying & collection
On way in to access trains
Passenger services
0345 322 7021
On platform
Station facilities
Located outside main entrance
newspapers
Coffee shop and Selecta vending machines
Platform 1 - Available during staffing hours
Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
front of station by main car park
Other transport
Station car park (what 3 words: inches.figure.flat).
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Platform 1- Available during staffing hours
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 and 3 for services away from London and to Sheerness available via the lift. Stepped access to all platforms via the station footbridge. Short steep ramp to platform one when booking hall closed.
Accessible taxis are available to book
In booking hall
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 4:50 AM to 1:30 AM
Sunday 6:30 AM to 1:00 AM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 4/26/2024 6:32:59 AM