Sidcup

Address

Sidcup station
Station Road
Sidcup
DA15 7AW

Ticket office

Monday to Friday: 6:10 AM to 7:50 PM
Saturday: 6:10 AM to 7:50 PM
Sunday: 8:10 AM to 7:40 PM

General information

Station Operator:
SE
Station Code:
SID
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 5
Oyster Comments:
<p>Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains from Jubilee Way entrance

Passenger services

Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points:
Yes
Customer Help Points Note:

On platform

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located outside the station

Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

newspapers

Station Buffet:
Yes
Station Buffet Note:

Coffee kiosk and Selecta vending machines

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Booking Hall - Available during staffing hours

Waiting Room:
No
Waiting Room Note:

Heated waiting Room on platform 1 only available when staff are present

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking
Spaces:
264
Accessible Spaces:
13
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Accessible Car Park Equipment:
No
Annual Charge:
£1,106.00
Daily Charge:
£6.70
Monthly Charge:
£107.30
Off Peak Charge:
£6.10
Six Monthly Charge:
£641.00
Three Monthly Charge:
£319.40
Weekly Charge:
£31.00
Car Parking Contact Available:
No
Phone number:
0330 333 9232
Website:
Go to website
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
32
Type:
Stands
Location:

Platform 1 side in the forecourt, Platform 2 side in the car park

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Outside the main entrance on Jubilee Way (what 3 words: chair.tennis.crown).

Taxi Rank:
Yes
Taxi Rank Note:

taxi office station approach road to car park

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets:
Yes
Accessible Toilets Note:

Booking Hall Only available when staff present

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 for services towards London via main station entrance off Jubilee way. Step free access to platform 2 for services away from London via ramp off Station Road. Step free interchange via road and steep paths in excess of 220 metres. Step access between platforms via foot bridge.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The are two ticket machines in the Station forecourt on platform 1 side of the station and one ticket machine by the entrance to platform 2.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Helpline Contact Note:

*Helpline closed on Christmas Day

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 7:50 PM
Saturday 6:10 AM to 7:50 PM
Sunday 8:10 AM to 7:40 PM
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

The information in this document was generated 4/19/2024 7:50:05 PM