Southend Airport

Address

Southend Airport station
Southend-on-Sea
Essex
SS2 6YF

Ticket office

Monday to Sunday: 6:00 AM to 11:00 PM

General information

Station Operator:
XS
Station Code:
SIA
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In the booking hall.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
0800 032 6294
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Support and information:

0800 032 6294

03332 205 436

Email stationhelpdesk@southendairport.com

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
No
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Public toilets are available 04:00 to 23:00 everyday, including weekends.

Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.

Waiting Room:
No

Car parking

Car parking:
Yes

Car park 1

Operator:
Stobart
Spaces:
166
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
01228882300
Website:
Go to website

Car park 2

Operator:
Stobart
Spaces:
144
Accessible Spaces:
8
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
8
Location:

In the car park.

Cycle Storage CCTV:
Yes

Other transport

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

No public telephone.

Accessible Toilets:
Yes
Accessible Toilets Note:

Disabled toilet access is available 24/7 for customers who have a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Accessible Taxis:
Yes
Accessible Taxis Note:

Yes, local taxi firm serves station.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 9:20:33 AM